This privacy policy describes how Shawa, operated by TY-IT TECH INC., collects, uses, retains and protects users' personal information in accordance with applicable Canadian laws, including PIPEDA and, where applicable, provincial laws. By using the application, you accept the practices described below.
2Information Collected
We may collect the following information:
a) Personal Information
• First and last name
• Email address
• Phone number
• User ID
• Loyalty account information
b) Payment Information
• Transaction data
• Payment history
• Accumulated cashback
• Complete banking data is never stored directly by the application and is processed through certified payment providers.
c) Technical Data
• Device type
• Operating system
• Connection data
• QR code usage data
3Use of Information
The information collected is used to:
• Provide and secure payment services
• Manage the loyalty card
• Calculate and allocate cashback
• Generate and process QR code payments
• Improve user experience
• Prevent fraud
• Comply with legal obligations
4Data Sharing
Data may be shared only with:
• Certified payment partners
• Oplus store networks
• Legal authorities if required by law
No personal data is sold to third parties.
5Data Retention
Information is retained:
• As long as necessary to provide services
• In accordance with Canadian legal obligations
6Security
We implement:
• Data encryption
• Access controls
• Security protocols compliant with payment industry standards
7User Rights
In accordance with Canadian laws, you have the right to:
• Access your data
• Correct your data
• Request account deletion
Request to be sent to: support@tyit-group.com
8Modifications
This policy may be updated at any time. Users will be notified of any major changes.